Arkivana Terms of Service

Effective date: August 30, 2026
Last updated: October 16, 2026

These Terms govern your use of Arkivana, a search analytics service operated by Proven Digital, LLC (“Arkivana,” “we,” “us”). By creating an account or using the service, you agree to them. If you’re agreeing on behalf of a company, you confirm you have authority to bind that company.

1. The service

Arkivana connects to your Google Search Console account and, optionally, your eCommerce platform, to provide search performance analytics, reporting, and automated alerts.

We may change, add, or remove features over time. If we remove something material that you rely on, we’ll give you reasonable notice by email.

2. Your account

You’re responsible for keeping your login credentials secure and for all activity under your account. Tell us promptly at [email protected] if you believe your account has been compromised.

You must be at least 18 years old and provide accurate registration information.

3. Your data and your rights to it

You own your data. Connecting Search Console or a catalog to Arkivana doesn’t transfer ownership of anything. You grant us a limited license to access, process, store, and display that data solely to provide the service to you, as described in our Privacy Policy.

You’re responsible for having the right to grant that access — meaning you’re authorized to connect the Search Console properties and eCommerce stores you connect.

You can export your data at any time and delete it at any time. The export in the product carries every month we hold for your sites; a complete copy of everything we hold is yours when you close your account, and on request at any other time. See the Privacy Policy for details on retention, export, and deletion.

4. Acceptable use

Don’t:

• Reverse engineer, decompile, or attempt to extract the source code of the service
• Resell, sublicense, or provide the service to third parties as your own
• Access the service by automated means outside our documented API, or in a way that circumvents usage limits
• Interfere with the service’s operation or attempt to gain unauthorized access to it or to other customers’ data
• Use the service to violate any law, or to access Search Console properties you aren’t authorized to access
• Use the service to build a competing product

We may suspend accounts that violate this section. Where the violation isn’t severe, we’ll contact you first.

5. Price

• Arkivana is free. There are no paid plans, nothing in the product can be bought, and we take no payments. There is no limit on how many sites you connect.
• If we introduce paid plans or paid features, we will publish their terms here and email every account owner at least 30 days before anything is charged. Nothing will ever be charged unless you choose to pay for it, and what you already have will not become paid without that choice.

6. The free service and beta features

Arkivana is provided free and as-is, with no uptime commitment. We may change what the free service includes, or discontinue it, with 30 days’ notice by email.

Features marked beta or early access may be unstable, may change substantially, and may be withdrawn. Don’t build critical workflows on them.

7. Third-party services

Arkivana depends on Google Search Console and, optionally, your eCommerce platform. We’re not responsible for those services’ availability, accuracy, or changes to their APIs. If Google changes or restricts its API in a way that affects Arkivana, we’ll adapt as best we can, but we can’t guarantee continuity of any feature that depends on a third party.

Your use of Google Search Console remains governed by your agreement with Google.

8. Availability

We aim for high availability but don’t offer a formal uptime SLA. We may perform maintenance, and will try to schedule anything disruptive outside US business hours with advance notice.

Alerts are best-effort. We’ll work hard to deliver them accurately and on time, but you shouldn’t treat Arkivana as your only monitoring for business-critical conditions. Email delivery in particular depends on systems outside our control.

9. Intellectual property

We own the Arkivana service, software, and brand. These Terms grant you a limited, non-exclusive, non-transferable right to use the service while your account is open, and nothing more.

If you send us feedback or suggestions, we can use them freely without obligation to you. This doesn’t give us any right to your data.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Arkivana provides analysis and recommendations based on data from Google Search Console. These are informational. We don’t warrant that any insight, alert, or recommendation is accurate, complete, or will produce any particular result for your business. Decisions you make based on Arkivana are yours.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY ARISING FROM OR RELATING TO THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS IF YOU HAVE PAID US NOTHING.

Some jurisdictions don’t allow these limitations, so they may not fully apply to you.

12. Indemnification

You’ll indemnify and hold us harmless from claims arising out of your use of the service in violation of these Terms, your violation of law, or your lack of authorization to access data you connected to Arkivana.

13. Termination

You can close your account at any time from your account settings, and there are two ways to do it. Close and take everything is the one to choose if you want your data: it starts a 30-day window and, in the same action, asks us for a complete archive of everything we hold for the account — every month and every finding. We build it inside that window, which takes a few minutes rather than one click, and you download it from your own account at any point before the window ends. On the last day your data and our copy of the archive are destroyed together. Reinstating takes one click, works for the whole 30 days, and puts everything back unchanged; whatever you have already downloaded is yours to keep either way, though reinstating ends the archive itself, since it is the copy you take by leaving. Close now is the other, and it is what it says: your data is destroyed immediately, it cannot be undone, and no copy is taken — we cannot prepare one afterwards, because there will be nothing left to prepare it from. It is unavailable while a 30-day window is running, because it would destroy an archive you may be halfway through collecting; reinstate first if you would rather be gone immediately. While a closure is running we also stop building the export in the product, since the complete archive is the one to take; asking us for a copy of your data at [email protected] still works throughout, and does not close anything.

We may suspend or terminate your account for material breach of these Terms or where required by law. Except in cases of serious abuse, we’ll give you notice and a chance to fix the problem first. If we ever terminate an account ourselves, we will use that 30-day window rather than immediate deletion, so you have time to take your data and to reinstate the account. You can ask for the complete archive from your account screen at any point in that window — the same one you would get by closing the account yourself — without reinstating first and without moving the date; we build it inside the window, and nothing is destroyed before day 30.

On termination, your right to use the service ends immediately. Data handling afterwards follows the Privacy Policy.

Sections 3, 9, 10, 11, 12, and 14 survive termination.

14. Governing law and disputes

These Terms are governed by the laws of the State of Virginia, without regard to conflict of law principles. Any dispute will be brought exclusively in the state or federal courts located in Richmond, Virginia, and both parties consent to that jurisdiction.

Before filing anything, please email [email protected]. Most problems are faster to solve in a conversation.

15. General

• Entire agreement. These Terms and the Privacy Policy are the whole agreement between us regarding the service.
• Changes. We may update these Terms. Material changes get at least 14 days’ email notice to active customers. Continued use after that means acceptance.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Severability. If any provision is unenforceable, the rest stays in effect.
• No waiver. Not enforcing a provision once doesn’t waive it later.

16. Contact

Proven Digital, LLC
5806 Grove Ave #357
Richmond, VA 23226
[email protected]